Patient Financial Navigator

Summit Healthcare Association; Show Low (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Summit Healthcare Association is seeking a Patient Financial Advocate to help patients access financial resources and understand insurance coverage. You will estimate costs, discuss payment options, and coordinate with finance staff to resolve balances. This is an on-site, full-time role in Show Low, AZ.

The position involves guiding families through state and federal programs and ensuring clear communication to reduce financial stress for patients and their families.

Qualifications

• This role requires strong communication and empathy when assisting patients.
• Familiarity with financial assistance programs and patient billing concepts.
• Ability to explain insurance details, co-pays, and payment options clearly.

Responsibilities

• Assist patients and families in locating financial resources for medical services.
• Provide guidance on insurance coverage, co-pays, and payment plans.
• Gather insurance information and direct questions to the appropriate staff.
• Meet with patients to discuss estimated therapy costs and possible assistance.
• Coordinate with Patient Financial Services to resolve balances and arrange payments.

Skills

Communication skills

Financial assistance knowledge

Customer service

Problem solving

Education

High School Diploma or equivalent

Job description

Summit Healthcare Association is seeking a Patient Financial Advocate to help patients access financial resources and understand insurance coverage. You will estimate costs, discuss payment options, and coordinate with finance staff to resolve balances. This is an on-site, full-time role in Show Low, AZ.

The position involves guiding families through state and federal programs and ensuring clear communication to reduce financial stress for patients and their families.