Patient Financial Navigator & Access Advocate

Skaggs Community Hospital Association; Springfield (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Retirement with employer match

Job summary

CoxHealth is seeking a dedicated Patient Financial Navigator to help uninsured or under-insured patients access financial resources and government programs. The role requires evaluating financial situations, verifying insurance coverage, and guiding patients through enrollment processes while maintaining confidentiality and dignity.

The PFN works closely with Patient Financial Services and Care Management to maximize cash flow and ensure accurate patient liability, delivering compassionate

Qualifications

• High school diploma or equivalent required.
• Preferred: one year of advanced education or training.
• Excellent verbal and written communication skills.

Responsibilities

• Assist patients and families in accessing financial resources.
• Determine eligibility for financial assistance and government programs.
• Liaise with Patient Financial Services and Care Management to ensure maximum reimbursement and patient advocacy.

Skills

Verbal communication

Written communication

Customer service

Team collaboration

Attention to detail

Multitasking

Computer literacy

Education

High school diploma or equivalent

One year of advanced education or training

Tools

Microsoft Word

Microsoft Excel

Job description

CoxHealth is seeking a dedicated Patient Financial Navigator to help uninsured or under-insured patients access financial resources and government programs. The role requires evaluating financial situations, verifying insurance coverage, and guiding patients through enrollment processes while maintaining confidentiality and dignity.

The PFN works closely with Patient Financial Services and Care Management to maximize cash flow and ensure accurate patient liability, delivering compassionate