Patient Financial Counselor

Memorial Healthcare; United States; On-site; USD 28,000 - 39,000; Full time

Job summary

Memorial Healthcare System is seeking a Financial Counselor who will counsel patients and parties responsible for payment regarding payment responsibilities and options. The role involves explaining insurance benefits, eligibility, and estimated patient liability after reviewing benefits, and communicating with carriers and providers to advocate for the patient.

The position requires 1 year of related experience, a high school diploma or equivalent, and the ability to work in a fast-paced

Qualifications

• Requires critical thinking skills and decisive judgment.
• Ability to work with minimal supervision in a stressful environment.
• 1 year related experience required.

Responsibilities

• Explains insurance benefits, eligibility, requirements, and estimated patient liability based on analysis and verification of benefits.
• Explains financial responsibilities for services received, payment options, and collection procedures.
• Communicates with insurance carriers, alternative payment sources, and healthcare providers to advocate for the patient.
• Recommends alternative sources of payment and/or financial assistance when appropriate.

Skills

Attention to detail

Accountability

Analysis & decision making

Billing

Customer service

Organization skills

Responding to change

Professional standards

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System is seeking a Financial Counselor who will counsel patients and parties responsible for payment regarding payment responsibilities and options. The role involves explaining insurance benefits, eligibility, and estimated patient liability after reviewing benefits, and communicating with carriers and providers to advocate for the patient.

The position requires 1 year of related experience, a high school diploma or equivalent, and the ability to work in a fast-paced