Patient Financial Advocate I

Memorial Healthcare System; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Veteran’s Preference

Equal Opportunity Employer

Job summary

Memorial Healthcare System is seeking a patient financial counselor to educate patients about insurance benefits, eligibility, and expected patient liabilities. The role involves analyzing insurance coverage, explaining payment responsibilities and options, and coordinating with carriers to advocate for the patient’s financial needs.

The candidate will communicate effectively with patients, providers, and payer sources, and may recommend financial assistance when appropriate.

Qualifications

• High School Diploma or Equivalent (Required).
• 1 year related experience.
• Ability to work in a stressful environment with minimal supervision.

Responsibilities

• Counsels patients and/or parties responsible for payment regarding payment responsibilities and options.
• Explains insurance benefits, eligibility, requirements, and estimated patient liability based upon analysis and verification of insurance benefits.
• Explains financial responsibilities for services received, payment options, and collection procedures.
• Communicates with insurance carriers, alternative payment sources, and healthcare providers to act as an advocate for the patient.
• Recommends alternative sources of payment and/or financial assistance when appropriate.

Skills

Accountability

Accuracy

Analysis and decision making

Billing

Customer service

Organization skills

Responding to change

Standards of behavior

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System is seeking a patient financial counselor to educate patients about insurance benefits, eligibility, and expected patient liabilities. The role involves analyzing insurance coverage, explaining payment responsibilities and options, and coordinating with carriers to advocate for the patient’s financial needs.

The candidate will communicate effectively with patients, providers, and payer sources, and may recommend financial assistance when appropriate.