Patient Financial Services Specialist

Memorial Healthcare System; Florida; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Memorial Healthcare System in Florida seeks a Patient Financial Services Representative to greet patients and guarantors, collect demographics, verify insurance coverage and obtain necessary authorizations. This role supports patients in navigating billing and payment options in ambulatory, hospital, or medical office settings.

Responsibilities include providing clear cost estimates, balancing daily payments, guiding patients to needed services, and ensuring compliance with notices and consent

Qualifications

• High School Diploma or Equivalent (Required)
• No experience required. One (1) year of related hospital, medical office, or customer service experience preferred.

Responsibilities

• Greet patients and guarantors and collect demographic, financial, and insurance information.
• Verify insurance benefits and obtain pre-certification and authorization.
• Provide patient cost estimates and balance daily deposits.
• Explain policies and obtain necessary signatures for notices and consents.
• Assist with referrals, appointments, and discharge related tasks.

Skills

Customer service

Communication skills

Accuracy

Organizational skills

Problem solving

Education

High School Diploma or GED

Job description

Memorial Healthcare System in Florida seeks a Patient Financial Services Representative to greet patients and guarantors, collect demographics, verify insurance coverage and obtain necessary authorizations. This role supports patients in navigating billing and payment options in ambulatory, hospital, or medical office settings.

Responsibilities include providing clear cost estimates, balancing daily payments, guiding patients to needed services, and ensuring compliance with notices and consent