Patient Financial Counselor

Duke PA; Durham (NC); In loco; USD 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Duke Health's Patient Revenue Management Organization (PRMO) in Durham is seeking an experienced billing coordinator to support patient accounts, registration and charge capture. You will ensure compliance with policies and provide clear explanations of charges to patients.

You will obtain insurance authorizations, resolve claim denials, and help financially responsible patients navigate payment options. Strong communication and data-analysis skills are essential for accurate, timely

Competenze

• Excellent communication skills, both oral and written.
• Ability to analyze data and perform multiple tasks.
• Ability to build professional, service-oriented relationships with patients, physicians, coworkers and supervisors.
• Must understand and comply with policies and procedures.

Mansioni

• Accurately complete patient accounts based on departmental protocol and regulatory requirements.
• Obtain prior authorizations and verify insurance coverage before services.
• Explain bills according to PRMO policies and assist with financial counseling.
• Resolve insurance claim denials and reconcile daily cash handling.
• Update billing systems with insurance status and referrals as required.

Conoscenze

Communication skills

Data analysis

Multitasking

Professional relationships

Policy compliance

Formazione

High school diploma

Some college coursework preferred

Descrizione del lavoro

Duke Health's Patient Revenue Management Organization (PRMO) in Durham is seeking an experienced billing coordinator to support patient accounts, registration and charge capture. You will ensure compliance with policies and provide clear explanations of charges to patients.

You will obtain insurance authorizations, resolve claim denials, and help financially responsible patients navigate payment options. Strong communication and data-analysis skills are essential for accurate, timely