Patient Financial Counselor

Duke Clinical Research Institute; Durham (NC); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commitment bonus

Descripción de la vacante

Duke Health's PRMO seeks a Financial Care Counselor to accurately complete patient accounts, verify insurance, and explain financial obligations before services. This role supports Duke Health's mission of advancing health by guiding patients through billing and funding options.

You will manage registrations, obtain authorizations, and coordinate with insurance carriers while maintaining compliance. The position offers a commitment bonus for new hires.

Formación

• Knowledge of medical billing processes and patient accounts.
• Ability to screen for government funding sources.
• Familiarity with insurance requirements and authorizations.

Responsabilidades

• Analyze insurance coverage and benefits to ensure timely processing.
• Obtain authorizations and verify coverage per contracts.
• Explain bills and assist patients with questions.
• Assist financially responsible persons in arranging payment.
• Complete pre-registration and enrollment documentation.
• Refer patients to financial counseling and drug programs as needed.

Conocimientos

Excellent communication

Interpersonal skills

Policy compliance

Independent worker

Educación

High school diploma

Postsecondary training preferred

Healthcare-related degree helpful

Descripción del empleo

Duke Health's PRMO seeks a Financial Care Counselor to accurately complete patient accounts, verify insurance, and explain financial obligations before services. This role supports Duke Health's mission of advancing health by guiding patients through billing and funding options.

You will manage registrations, obtain authorizations, and coordinate with insurance carriers while maintaining compliance. The position offers a commitment bonus for new hires.