Patient Financial Concierge - Front Desk

Banner Health Corporate; Phoenix (AZ); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Banner Health is seeking a Front Desk Patient Financial Services Representative for the Arcadia area in Phoenix. The role involves answering phones, scheduling appointments, registering patients, and handling insurance verification and patient payments.

You will explain financial policies, guide patients on payment options, and work closely with physicians and staff to ensure smooth revenue cycle operations in a fast-paced environment.

Qualifikationen

• High school diploma or equivalent.
• Experience in patient financial services, collecting or insurance industry processes preferred.
• Strong interpersonal, oral and written communication skills.

Aufgaben

• Answer phones and schedule appointments.
• Register patients and collect insurance information, obtain signatures as required.
• Verify insurance benefits, referrals and authorizations.
• Collect patient liability and explain payment policies or options.
• Post payments and balance accounts; coordinate with centralized billing.

Kenntnisse

Data entry

Registration/check-in

Insurance verification

Financial counseling

Customer service

Communication skills

Scheduling appointments

Ausbildung

High school diploma

Tools

Microsoft Office

Jobbeschreibung

Banner Health is seeking a Front Desk Patient Financial Services Representative for the Arcadia area in Phoenix. The role involves answering phones, scheduling appointments, registering patients, and handling insurance verification and patient payments.

You will explain financial policies, guide patients on payment options, and work closely with physicians and staff to ensure smooth revenue cycle operations in a fast-paced environment.