Patient Financial Care Specialist I - Remote Billing & Support

Cedars-Sinai; Texas; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare

Time-off policy

Job summary

Cedars-Sinai is seeking a Patient Financial Services role focused on resolving patient and third-party inquiries and ensuring timely payments. The role requires strong customer service skills, billing knowledge, and adherence to PHI and department policies.

Responsibilities include researching accounts, negotiating payment plans, and maintaining accurate records while protecting patient information. Eligible for comprehensive healthcare and generous time-off benefits.

Qualifications

• High School Diploma or GED required; an Associate degree in business or related field preferred.
• College-level courses in finance, business, or health insurance are a plus.

Responsibilities

• Responds to patient and third-party inquiries to resolve accounts.
• Identifies, analyzes, and resolves questions to ensure timely payment.
• Negotiates payment plans and documents actions in the system.
• Maintains patient account accuracy and follows confidentiality rules.
• Collaborates with team to achieve maximum patient satisfaction.

Skills

Customer service

Billing knowledge

Data entry accuracy

Education

High School Diploma/GED

Associate degree preferred

Job description

Cedars-Sinai is seeking a Patient Financial Services role focused on resolving patient and third-party inquiries and ensuring timely payments. The role requires strong customer service skills, billing knowledge, and adherence to PHI and department policies.

Responsibilities include researching accounts, negotiating payment plans, and maintaining accurate records while protecting patient information. Eligible for comprehensive healthcare and generous time-off benefits.