Endocrinology Patient Finance Specialist

Banner Health; Buckeye (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Banner Health is seeking a Patient Financial Service Representative in Buckeye, AZ. The role supports patient flow, check-in and cash handling, verifies benefits, collects patient liability, and provides financial guidance to maximize reimbursement.

You will work with a team on the Primary Care unit and help ensure accurate chart prep and registrations. Located at 20751 W Market St, Buckeye, 4/10 shifts (Mon, Tue, Wed, Fri 6:30am-5:00pm) with Thursdays off, you’ll join a community-focused

Qualifications

• Requires knowledge of patient financial services or insurance industry processes
• Experience handling multiple tasks with minimal supervision
• Strong interpersonal, oral and written communication skills are required
• Proficiency with common office software (word processing, spreadsheets, databases)

Responsibilities

• Registers/checks-in patients and collects necessary information
• Verifies insurance eligibility and processes pre-certifications or authorizations
• Calculates and communicates patient liability and available payment options
• Enters payments/charges and performs daily reconciliation
• Schedules appointments and ensures patients are prepared for visits
• Handles patient communications via phone, email, and in person to maintain smooth flow
• Assists with requests for medical records in line with policies and laws
• Provides general patient support including escorting, vitals, and administrative tasks
• Works independently within structured workflows to prioritize care and reimbursement

Skills

Customer service

Interpersonal skills

Data entry

Phone etiquette

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banner Health is seeking a Patient Financial Service Representative in Buckeye, AZ. The role supports patient flow, check-in and cash handling, verifies benefits, collects patient liability, and provides financial guidance to maximize reimbursement.

You will work with a team on the Primary Care unit and help ensure accurate chart prep and registrations. Located at 20751 W Market St, Buckeye, 4/10 shifts (Mon, Tue, Wed, Fri 6:30am-5:00pm) with Thursdays off, you’ll join a community-focused