Patient Finance Navigator - Billing, Insurance & Programs

Talentify; Quincy (IL); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Retirement + matching

Up to 4 weeks paid time off in first年

Onsite childcare - Quincy

24/7 Wellness Center access

Educational assistance opportunities

Job summary

Blessing Health System is seeking a Financial Account Specialist to assist patients both by phone and in person, explaining billing obligations and reviewing eligibility for financial programs within the Revenue Cycle.

You will support patient accounts with accuracy, confidentiality, and a service-first mindset, using Microsoft Office tools and strong communication skills to resolve questions and set up arrangements.

Qualifications

• High School Diploma or equivalent required.
• Computer literacy and experience with Microsoft Office.
• Excellent verbal and written communication skills.
• Excellent time management and ability to work independently.
• Strong analytical and problem-solving abilities.

Responsibilities

• Inform patients of financial obligations and explain billing processes.
• Determine eligibility for financial assistance programs.
• Assist with insurance review and payment arrangements.
• Maintain patient confidentiality and provide strong customer service.

Skills

Verbal and written communication

Analytical skills

Problem solving

Time management

Confidentiality and data protection

Microsoft Office

Education

High School Diploma or equivalent

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

Blessing Health System is seeking a Financial Account Specialist to assist patients both by phone and in person, explaining billing obligations and reviewing eligibility for financial programs within the Revenue Cycle.

You will support patient accounts with accuracy, confidentiality, and a service-first mindset, using Microsoft Office tools and strong communication skills to resolve questions and set up arrangements.