Patient Finance Navigator

Talentify; Salinas (CA); On-site; USD 40,000 - 48,000; Full time

Job summary

Talentify is seeking a Patient Financial Services professional to evaluate patients’ ability to pay, arrange payment plans, and follow up on non-payments. The role supports pre-registered and discharged patients, interfaces with collection agencies when necessary, and assists with charity care options.

Strong medical terminology and billing knowledge are essential. The position requires a high school diploma or GED, 1+ year of related experience, and robust computer skills.

Qualifications

• High school education or GED required.
• 1+ year(s) of collection or organized business office experience, including medical terminology, computer experience, general billing and government program knowledge.

Responsibilities

• Evaluates patient’s ability to pay; arranges payment schedules.
• Follows up with responsible parties for non-payment of bills and exhausted collection efforts.
• Provides patients with alternative resources to finance hospitalization.
• Interprets for non-English speaking patients/public.
• Receives and reviews all admissions with self-pay portion for potential third-party coverage.
• Maintains records and files; enters comments into the system.
• Answers inquiries accurately and courteously.

Skills

Collection experience

Billing knowledge

Medical terminology

Computer skills

Customer service

Education

High school diploma or GED

Job description

Talentify is seeking a Patient Financial Services professional to evaluate patients’ ability to pay, arrange payment plans, and follow up on non-payments. The role supports pre-registered and discharged patients, interfaces with collection agencies when necessary, and assists with charity care options.

Strong medical terminology and billing knowledge are essential. The position requires a high school diploma or GED, 1+ year of related experience, and robust computer skills.