Patient Financial Counselor — Billing & Eligibility Expert

Blessing Hospital; Quincy (IL); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Retirement match

PTO 4 weeks first year

Wellness center access 24/7

Educational assistance opportunities

Job summary

Blessing Health System is seeking a Financial Account Specialist to assist patients with understanding financial obligations and the billing process. You will communicate over the phone and in person, helping guide patients through insurance and available assistance programs.

The role supports the Revenue Cycle, requiring strong communication, confidentiality, and teamwork in a healthcare setting. This is a non-exempt, hourly position in Quincy, IL.

Qualifications

• Required: High School Diploma or equivalent.
• Preferred: 3 years’ healthcare patient account experience.
• Preferred: Experience with healthcare insurance processes.

Responsibilities

• Inform patients by phone and in person about financial obligations.
• Explain billing and insurance processes to patients clearly.
• Determine eligibility for financial assistance programs.

Skills

Verbal and written communication

Analytical problem solving

Confidential data handling

Independence and teamwork

Education

High School Diploma or equivalent

Healthcare patient accounts experience (3 years)

Healthcare insurance knowledge

Tools

Microsoft Office

Job description

Blessing Health System is seeking a Financial Account Specialist to assist patients with understanding financial obligations and the billing process. You will communicate over the phone and in person, helping guide patients through insurance and available assistance programs.

The role supports the Revenue Cycle, requiring strong communication, confidentiality, and teamwork in a healthcare setting. This is a non-exempt, hourly position in Quincy, IL.