Patient Financial Navigator

Bryan College Of Health Sciences; Lincoln (NE); Hybrid; USD 42,000 - 56,000; Full time

Job summary

The Bryan College of Health Sciences is seeking a financial services professional to guide patients through insurance coverage, cost estimates and payment options. You will help ensure financial clearance prior to services and support revenue cycle through careful documentation and timely collections.

Responsibilities include maintaining patient financial records, assisting with medication assistance programs, verifying eligibility and communicating responsibilities including deductibles and

Qualifications

• High school diploma or equivalency required.
• Associate’s degree in business or accounting-related field preferred.
• Minimum of two years’ experience in healthcare billing, insurance verification, patient financial services, patient access, or social work (counseling) required.
• Knowledge of medical terminology/CPT coding preferred.
• Must be 19 years of age to witness legal consents.

Responsibilities

• Commit to the mission, vision, beliefs and consistently demonstrate our core values.
• Ensure timely collection of payment on assigned accounts in accordance with policies and procedures.
• Research, verifies and updates, as necessary, the accuracy of patient demographic and insurance information, prior correspondence, contacts and payments.
• Assists patients with Medication Assistance.
• Completes and submits Medication Assistance applications.
• Notifies patients when medications have arrived.
• Acts as a liaison between patients and prescription companies.
• Calls patients to re-enroll with Medication Assistance.
• Verifies insurance eligibility, benefits, and pre-authorizations.
• Explain s patient financial responsibility, including deductibles, copays, and out-of-pocket costs.
• Provides cost estimates and establishes payment arrangements.
• Assists patients with financial assistance applications and charity programs.
• Mentors and provides support to the Patient Financial Associates.
• Assists with cashiering functions by receipting money received for patient payments on hospital, non-patient services and general fund deposits as needed.
• Follows health system protocols in communicating and releasing patient protected health and financial information.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Participates in meetings, committees and department projects as assigned.
• Performs other related projects and duties as assigned.

Skills

Effective communication

Problem solving

Attention to detail

Confidentiality

Time management

Team mentorship

Education

High school diploma or equivalency

Associate’s degree in business or accounting-related field

HFMA/AHIMA/AAHAM/AAPC certification

Job description

The Bryan College of Health Sciences is seeking a financial services professional to guide patients through insurance coverage, cost estimates and payment options. You will help ensure financial clearance prior to services and support revenue cycle through careful documentation and timely collections.

Responsibilities include maintaining patient financial records, assisting with medication assistance programs, verifying eligibility and communicating responsibilities including deductibles and