FINANCIAL COUNSELOR

Blessing Health; Quincy (IL); On-site; USD 39,000 - 57,000; Full time

Benefits offered by this job

Retirement matching

Paid time off 4 weeks

Onsite childcare (Quincy)

Wellness center access

Educational assistance

Job summary

Blessing Health System is seeking a Financial Account Specialist to support patient billing and collections in Quincy, IL. You will interact with patients by phone and in person to explain financial obligations, billing processes, and eligibility for financial assistance programs.

The role sits in the Revenue Cycle team, focusing on accurate data entry, confidentiality, and excellent customer service while coordinating with insurer contacts as needed.

Qualifications

• High School Diploma or equivalent
• Computer literacy and experience with Microsoft Office Software
• Excellent verbal and written communication skills
• Excellent time management skills
• Ability to maintain confidentiality and protect sensitive data, work collaboratively and support efforts of team members, demonstration exceptional customer service and be able to work independently
• Strong analytical and problem solving skills

Responsibilities

• Inform patients of their financial obligations over the phone and face to face
• Explain billing and insurance processes to patients
• Determine eligibility for financial assistance programs
• Support Revenue Cycle operations for Blessing Health System

Skills

Communication skills

Time management

Customer service

Data confidentiality

Team collaboration

Analytical thinking

Education

High School Diploma

Associate degree or equivalent experience

Tools

Microsoft Office

Job description

PAY RATE: $18.89 - $27.40

Competitive Benefits

• Retirement + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy
• 24/7 Wellness Center access
• Educational assistance opportunities

BASED ON RELEVANT EXPERIENCE

Job Summary

This position is responsible for working with patients, over the phone and face to face, to inform them of their financial obligations, explain billing and insurance processes, and determine eligibility for financial programs. The Financial Account Specialist services the Blessing Health System and reports within the Revenue Cycle.

JOB QUALIFICATIONS

Required

• High School Diploma or equivalent
• Computer literacy and experience with Microsoft Office Software.
• Excellent verbal and written communication skills.
• Excellent time management skills.
• Ability to maintain confidentiality and protect sensitive data, work collaboratively and support efforts of team members, demonstration exceptional customer service and be able to work independently.
• Strong analytical and problem solving skills

Preferred

• Associate degree or equivalent experience
• 3 years’ experience in Healthcare setting with emphasis on patient account principals
• Experience in healthcare insurance

Pay Status

• NON-EXEMPT HOURLY

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.