Patient Financial Navigator

Community Health Network; Fairwood Hills (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Community Health Network seeks a Patient Financial Advocate to coordinate Account Services in the Central Billing Office, ensuring patient focus and compliant with payer regulations. The role enhances financial clearance, educates clients, and reduces escalations while supporting internal and external customers in resolving billing issues.

The ideal candidate brings strong listening and communication skills, prior hospital billing experience, and a commitment to accuracy and exceptional service

Qualifications

• High School Diploma or GED required.
• 1+ year of hospital or revenue cycle experience with knowledge of billing.
• Excellent listening and written/verbal communication skills.
• Ability to handle multiple projects and prioritize.
• Strong attention to detail and customer service focus.

Responsibilities

Skills

Active listening

Communication

Project coordination

Detail orientation

Customer service

High School Diploma or GED

Hospital revenue cycle experience

Education

High School Diploma or GED

Job description

Community Health Network seeks a Patient Financial Advocate to coordinate Account Services in the Central Billing Office, ensuring patient focus and compliant with payer regulations. The role enhances financial clearance, educates clients, and reduces escalations while supporting internal and external customers in resolving billing issues.

The ideal candidate brings strong listening and communication skills, prior hospital billing experience, and a commitment to accuracy and exceptional service