Patient-Facing Clinic Admin Specialist

Fresenius Medical Care AG; Rome (GA); On-site; USD 19,000 - 29,000; Full time

Job summary

Fresenius Medical Care is seeking an administrative receptionist to support a busy clinic. You will greet patients, answer calls, handle scheduling and registration, maintain records, and assist with mail and admissions processes. Your role helps ensure smooth operations and excellent patient service in a clinical setting.

The position emphasizes confidentiality, strong MS Office skills, and a professional, patient-focused demeanor. Experience in healthcare admin is a plus.

Qualifications

• High school diploma or GED required.
• Minimum 6 months relevant experience; 1–2 years preferred.
• Experience with MS Word, Excel and PowerPoint preferred.
• Excellent verbal communication skills.
• Pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional reception area and waiting room.
• Distribute incoming mail and organize documents.
• Obtain signatures to ensure efficient admissions data processing.
• Ensure patient confidentiality at all times.
• Assist with scheduling and patient registration.
• Prepare medical records for travel, transplant, or other needs.
• Coordinate with clinics and transportation as needed.

Skills

Office procedures

MS Office

Professional demeanor

Communication skills

Organizational skills

Multitasking

Customer service

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care is seeking an administrative receptionist to support a busy clinic. You will greet patients, answer calls, handle scheduling and registration, maintain records, and assist with mail and admissions processes. Your role helps ensure smooth operations and excellent patient service in a clinical setting.

The position emphasizes confidentiality, strong MS Office skills, and a professional, patient-focused demeanor. Experience in healthcare admin is a plus.