Patient Experience Specialist - Remote & Full-Time

Axis Health Systems; United States; On-site; USD 27,552 - 28,998; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401k with up to 4% match

Annual Paid Leave

Job summary

Axis Health Systems is looking for a Patient Experience Specialist to deliver exceptional customer service to patients. This role involves administrative tasks to enhance patient experiences, tracking patient progress, and managing paperwork. You will serve as the first point of contact for patients, ensuring a positive experience throughout their journey.

Successful candidates will possess a high school diploma, strong interpersonal skills, and the ability to multi-task in a fast-paced environment. This position promises a supportive work atmosphere and the commitment to fair pay standards.

Qualifications

• Must have current driver’s license and qualify for commercial vehicle insurance.
• Knowledge of both dental and medical terminology is essential.
• Experience in customer service will be beneficial.

Responsibilities

• Provide exceptional customer service to patients and staff.
• Facilitate the patient's process from arrival to departure.
• Ensure accurate data entry and payment collection.

Skills

Knowledge of medical terminology

Interpersonal skills

Ability to operate standard office equipment

Multi-tasking ability

Education

High School Diploma

Tools

MS Word

MS Excel

MS Outlook

Job description

Axis Health Systems is looking for a Patient Experience Specialist to deliver exceptional customer service to patients. This role involves administrative tasks to enhance patient experiences, tracking patient progress, and managing paperwork. You will serve as the first point of contact for patients, ensuring a positive experience throughout their journey.

Successful candidates will possess a high school diploma, strong interpersonal skills, and the ability to multi-task in a fast-paced environment. This position promises a supportive work atmosphere and the commitment to fair pay standards.