Patient Experience Specialist - Medical Front Desk & Scheduling

Select Medical; Elmhurst (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Generous PTO

401(k) company matching

Health, dental, vision coverage

Job summary

Select Medical in Elmhurst, IL is seeking a Patient Service Specialist to greet patients, register them, and manage front-desk operations, with hours Monday-Friday and some evenings.

You will schedule appointments, handle co-pays and insurance verifications, and coordinate with attorneys, insurers, and internal teams to ensure a smooth patient experience.

Minimum HS diploma and 1 year front desk experience; 1 year medical office experience preferred.

Qualifications

• High School Diploma or GED required.
• 1 Year of Front Desk Experience required.
• 1 Year of Medical Office Experience preferred.

Responsibilities

• Greet and register patients; provide visit expectations and next appointment details.
• Schedule patient appointments in person and via phone.
• Coordinate communications with attorneys, insurance providers, translation services, and internal teams.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Customer service

Communication

Scheduling

Education

High School Diploma or GED

Job description

Select Medical in Elmhurst, IL is seeking a Patient Service Specialist to greet patients, register them, and manage front-desk operations, with hours Monday-Friday and some evenings.

You will schedule appointments, handle co-pays and insurance verifications, and coordinate with attorneys, insurers, and internal teams to ensure a smooth patient experience.

Minimum HS diploma and 1 year front desk experience; 1 year medical office experience preferred.