Patient Experience Specialist II

Kennedy Medical Group, Practice, PC; Voorhees Township (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Kennedy Medical Group, Practice, PC in Voorhees, NJ is seeking a Patient Services Associate II to enhance patient experience by processing arrival and departure for visits, obtaining pre-certifications, verifying insurance, referrals, and demographics. The PSA II supports Jefferson Experience by ensuring a prompt, courteous service and efficient flow to exam rooms.

This full-time role requires a high school diploma, strong communication, data processing, and multitasking abilities.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients and visitors.
• Ability to multi-task while managing a time-sensitive workload.
• Ability to process and interpret data.

Responsibilities

• Process check-in and check-out and scheduling via EPIC.
• Obtain pre-certifications or pre-authorizations for procedures.
• Verify insurance, referrals and patient demographics.
• Maintain efficient flow of the practice and address patient concerns.
• Ensure HIPAA privacy and security compliance.

Skills

Communication skills

Multitasking

HIPAA compliance

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Kennedy Medical Group, Practice, PC in Voorhees, NJ is seeking a Patient Services Associate II to enhance patient experience by processing arrival and departure for visits, obtaining pre-certifications, verifying insurance, referrals, and demographics. The PSA II supports Jefferson Experience by ensuring a prompt, courteous service and efficient flow to exam rooms.

This full-time role requires a high school diploma, strong communication, data processing, and multitasking abilities.