Patient Services Associate II: Front Desk & Pre-Auth

Jefferson Health; Voorhees Township (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Short/Long-term Disability

Retirement Plans

Tuition Assistance

Flexible Spending Accounts

Voluntary Benefits

Group Insurance Discounts

Job summary

Jefferson Health's Kennedy Medical Group in Voorhees, NJ seeks a Patient Services Associate II to enhance the patient experience by processing arrivals and departures and scheduling via EPIC.

You will obtain pre-certifications, verify insurance and demographics, greet patients professionally, and ensure HIPAA compliance while maintaining efficient flow.

This full-time daytime role offers a comprehensive benefits package within a nationally ranked health system.

Qualifications

• HS Diploma or equivalent required.
• Ability to communicate courteously with patients/visitors.
• Ability to multi-task and interpret data while handling time-sensitive workload.
• HIPAA privacy and security requirements must be followed.

Responsibilities

• Interacts with coworkers, visitors, and staff following Jefferson values.
• Processes check‑in/check‑out and scheduling via EPIC.
• Obtains pre-certifications/pre-authorizations for procedures.
• Maintains efficient flow of practice and escalates concerns as needed.
• Greets patients/visitors professionally, in person or by phone.
• Adheres to HIPAA privacy and security requirements.

Skills

Customer service

Communication

Data entry

Time management

HIPAA compliance

Education

HS Diploma or equivalent

Tools

EPIC

Job description

Jefferson Health's Kennedy Medical Group in Voorhees, NJ seeks a Patient Services Associate II to enhance the patient experience by processing arrivals and departures and scheduling via EPIC.

You will obtain pre-certifications, verify insurance and demographics, greet patients professionally, and ensure HIPAA compliance while maintaining efficient flow.

This full-time daytime role offers a comprehensive benefits package within a nationally ranked health system.