Patient Experience Specialist II

Jobot; Plainfield (NJ); Presencial; USD 23.129 - 29.453; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Community-focused culture

Recognition of your work

Long-term opportunities

Descripción de la vacante

Jobot is looking for a dedicated front desk professional in Plainfield, NJ. As the first point of contact, you will warmly welcome patients, manage appointments, and handle insurance inquiries. This role plays a critical part in creating a positive patient experience in a collaborative healthcare environment.

If you thrive in a people-first setting and are passionate about making a difference in your community, this position offers meaningful opportunities for professional growth and stability with a mission-driven organization.

Formación

• Experience in healthcare or customer service
• Ability to handle sensitive information with confidentiality
• Strong communication skills

Responsabilidades

• Welcome patients in person and over the phone.
• Schedule appointments and manage patient information.
• Verify insurance eligibility and communicate payment expectations.
• Collect payments and resolve billing-related questions.
• Maintain accurate documentation adhering to HIPAA standards.

Conocimientos

Patient communication

Appointment scheduling

HIPAA compliance

Insurance verification

Professionalism

Descripción del empleo

Jobot is looking for a dedicated front desk professional in Plainfield, NJ. As the first point of contact, you will warmly welcome patients, manage appointments, and handle insurance inquiries. This role plays a critical part in creating a positive patient experience in a collaborative healthcare environment.

If you thrive in a people-first setting and are passionate about making a difference in your community, this position offers meaningful opportunities for professional growth and stability with a mission-driven organization.