Patient Experience Front Desk Specialist

Advocare LLC; Voorhees Township (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare organization in New Jersey is seeking a Front Desk Receptionist to greet patients, manage appointments, and handle administrative tasks. This role requires excellent customer service and communication skills, proficiency in Microsoft Office, and preferably experience in a medical setting. You will contribute to a positive patient experience while maintaining professionalism and confidentiality. Join a dedicated team striving for high standards in patient care.

Qualifications

• High School Diploma or Equivalent required.
• Proficiency with Microsoft Office is necessary.
• Preferred one year of experience in a medical setting.

Responsibilities

• Greet patients and manage their inquiries.
• Schedule and confirm patient appointments.
• Handle medical and insurance records.
• Document patient visits for medical reports.
• Collect co-pays and ensure completion of check-out procedures.

Skills

Excellent customer service skills

Effective verbal and written communication skills

Professionalism and confidentiality

Ability to establish working relationships

Detail oriented

Versatility and flexibility

Education

High School Diploma or Equivalent

Experience in a medical setting

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

A healthcare organization in New Jersey is seeking a Front Desk Receptionist to greet patients, manage appointments, and handle administrative tasks. This role requires excellent customer service and communication skills, proficiency in Microsoft Office, and preferably experience in a medical setting. You will contribute to a positive patient experience while maintaining professionalism and confidentiality. Join a dedicated team striving for high standards in patient care.