Medical Front Office - Patient Service Specialist

Talentify; Northfield (NJ); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical and dental plan

401(k) retirement plan

Life and disability insurance

Job summary

Talentify in Northfield, NJ is seeking a Patient Service Specialist to greet and register patients, manage appointments, and coordinate with partners. This full-time front desk role emphasizes patient experience and efficient operations.

You will collect co-pays, handle insurance verifications, and communicate with attorneys, insurers, and leadership to keep centers running smoothly. A High School diploma and 1 year front desk/medical office experience are required.

Qualifications

• High School Diploma or GED required.
• Health Care Experience.
• 1 Year of Front Desk Experience.
• 1 Year of Medical Office Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Skills

Front Desk Experience

Health Care Experience

Customer Service

Education

High School Diploma or GED

Job description

Overview

When patients enter our outpatient physical therapy center in Northfield, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Position: Patient Service Specialist

Location: Northfield, NJ

Type of Employment: Full time

Schedule: Weekdays - 40 hrs consisting of morning and evening hours

Compensation: $19 to $22/hour (Pending experience)

Why Join Us: (benefits for full-time at 32+ hours/week)

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED required
• Health Care Experience
• 1 Year of Front Desk Experience
• 1 Year of Medical Office Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.