Patient Experience Front Desk Coordinator

Southern Sports Medicine Partners LLC; Warner Robins (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Benefits for you and your family

401(k) with match

Job summary

PartnerCare, an affiliate of Axis Spine and Pain, seeks a Front Desk Coordinator to deliver excellent patient experiences. You will manage reception, scheduling, insurance verification, and administrative support to ensure a smooth clinic operation in a patient-focused setting.

The role requires strong customer service, communication, and basic EMR skills, with preference for prior medical office or EMR experience. Training and growth opportunities are available.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office or customer service setting preferred.
• EMR experience with eClinicalWorks is a plus.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Handle front desk duties including phones, scheduling, and reception area management.
• Verify demographics, insurance information, and collect co-pays when due.
• Coordinate with clinical staff and maintain smooth clinic operations.

Skills

Customer service

Communication

EMR experience

Education

High school diploma

Medical assisting training (preferred)

Tools

eClinicalWorks

Job description

PartnerCare, an affiliate of Axis Spine and Pain, seeks a Front Desk Coordinator to deliver excellent patient experiences. You will manage reception, scheduling, insurance verification, and administrative support to ensure a smooth clinic operation in a patient-focused setting.

The role requires strong customer service, communication, and basic EMR skills, with preference for prior medical office or EMR experience. Training and growth opportunities are available.