Patient Experience Specialist — Front Desk & Scheduling

PRIMARY CARE PARTNERS INC; Grand Junction (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401k with profit sharing

Dental coverage

Vision coverage

Life insurance

Job summary

PRIMARY CARE PARTNERS INC. in Grand Junction, CO is seeking a Front Office Associate to answer calls, schedule appointments, check patients in and out, and collect payments in a fast-paced clinic.

You will verify eligibility, enter patient data, print clinical summaries, and support the doctor schedule while delivering courteous, efficient service to every patient.

A High School Diploma is required; strong phone skills and basic computer experience are essential for success in this role.

Qualifications

• Phone skills and pleasant phone voice.
• Customer service oriented and able to multi-task.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer phones, schedule appointments, check patients in/out.
• Enter demographics and print clinical summaries.
• Collect co-pays and payments; verify Medicaid/RMHP eligibility.

Skills

Phone skills

Customer service

Multitasking

Under pressure

Fast pace

Computer skills

Education

High School Diploma

Tools

Computer skills

Job description

PRIMARY CARE PARTNERS INC. in Grand Junction, CO is seeking a Front Office Associate to answer calls, schedule appointments, check patients in and out, and collect payments in a fast-paced clinic.

You will verify eligibility, enter patient data, print clinical summaries, and support the doctor schedule while delivering courteous, efficient service to every patient.

A High School Diploma is required; strong phone skills and basic computer experience are essential for success in this role.