Front Office - Western Colorado Physicians Group

PRIMARY CARE PARTNERS INC; Grand Junction (CO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

401k with profit sharing

Dental coverage

Vision coverage

Life insurance

Job summary

PRIMARY CARE PARTNERS INC. in Grand Junction, CO is seeking a Front Office Associate to answer calls, schedule appointments, check patients in and out, and collect payments in a fast-paced clinic.

You will verify eligibility, enter patient data, print clinical summaries, and support the doctor schedule while delivering courteous, efficient service to every patient.

A High School Diploma is required; strong phone skills and basic computer experience are essential for success in this role.

Qualifications

• Phone skills and pleasant phone voice.
• Customer service oriented and able to multi-task.
• Ability to work in a fast-paced environment.

Responsibilities

• Answer phones, schedule appointments, check patients in/out.
• Enter demographics and print clinical summaries.
• Collect co-pays and payments; verify Medicaid/RMHP eligibility.

Skills

Phone skills

Customer service

Multitasking

Under pressure

Fast pace

Computer skills

Education

High School Diploma

Tools

Computer skills

Job description

Job Details: Job Location: WCPG - GRAND JUNCTION, CO 81501, Salary Range: $16.25 - $19.25 Hourly, Job Shift: Day

Why Join Primary Care Partners? We Take Care of You While You Care for Others!

Base pay $16.25-$19.25

Benefits $7-8

Robust Benefit coverage includes outstanding retirement including annual 401k contribution and profit sharing, 100% coverage for Health insurance, life, disability and multiple other benefits incl. Dental, vision, critical illness and injury coverage, long term care, pet insurance etc.

Front Office

Job Summary:

To answer all incoming calls, make appointments appropriately for patients, greet and check in patients, check all patients out, collect payments and co-payments. Set up follow-up appointments and monitor doctor schedule, to provide patients with the best customer service as possible and to maintain a pleasant working environment for all staff

Duties/Responsibilities:

Phones/Cashier/Greeter/Dismissal All at one seat- Primary

• Answer phones (primary) and handle calls appropriately
• Schedule and cancel appointments appropriately
• Check patients in and out and print clinical summary
• Enter legal document papers
• Enter deceased patients
• Enter and delete recalls
• Add new patient accounts
• Send outgoing faxes.
• Collect co-pays, payments or past due amounts
• Check Medicaid eligibility and RMHP eligibility.
• Collect Choice forms for RMHP and Prime mcd and documents as needed.
• Gather and enter correct demographics.
• Check patients out and print clinical summary.
• Help problem solve patient issues
• Enter no shows, cancellations, and reschedules.

Experience:

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

Education Requirements:

High School Diploma

Qualifications: Experience:

Must have phone skills and pleasant phone voice; customer service oriented; some computer skills, be able to multi-task; perform well under pressure; able to work at a fast pace

Education Requirements:

High School Diploma