Patient Experience Specialist – Front Desk & Scheduling

Select Medical; Conyers, Cedar Falls (GA, IA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical, Vision, and Dental coverage

Company 401(k) with match

Life and disability insurance

Job summary

Select Medical in Conyers, GA is seeking a Patient Service Specialist to manage front desk and administrative tasks in our outpatient physical therapy center. The role involves greeting patients, handling registrations, scheduling, and coordinating communications with attorneys, insurers, and internal teams to ensure smooth visits and efficient workflows.

The position is full-time with a schedule of Mon/Wed/Fri 7am–4pm and Tue/Thu 8am–5pm, starting at $15 per hour, with benefits including PTO,

Qualifications

• High School Diploma or GED
• 1 year of Front Desk experience
• 1 year of Medical Office experience

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Skills

Front desk experience

Medical office experience

Customer service

Education

High School Diploma or GED

Job description

Select Medical in Conyers, GA is seeking a Patient Service Specialist to manage front desk and administrative tasks in our outpatient physical therapy center. The role involves greeting patients, handling registrations, scheduling, and coordinating communications with attorneys, insurers, and internal teams to ensure smooth visits and efficient workflows.

The position is full-time with a schedule of Mon/Wed/Fri 7am–4pm and Tue/Thu 8am–5pm, starting at $15 per hour, with benefits including PTO,