Patient Experience Specialist - Front Desk & Scheduling

Select Medical; Saco (ME); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Start Strong

Recharge & Refresh

Your Health Matters

Invest in Your Future

Job summary

Select Medical's Auburn, ME outpatient physical therapy center is seeking a Patient Service Specialist to welcome patients, register them, explain what to expect, and guide them to the next appointment. You will schedule visits, collect co-pays, verify insurance, and coordinate with attorneys, insurers, translation services, and the center team to keep operations running smoothly.

This full-time weekday role offers mentorship, generous PTO, competitive benefits, and growth opportunities within a

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Insurance verification experience desired.
• 1 year scheduling experience preferred.

Responsibilities

• Greet and register patients, explain what to expect and provide next appointment information as they check out.
• Schedule patient appointments in person and via phone.
• Maintain regular communication with attorneys, insurers, translation services, market leaders and the business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Education

High School Diploma or GED

Job description

Select Medical's Auburn, ME outpatient physical therapy center is seeking a Patient Service Specialist to welcome patients, register them, explain what to expect, and guide them to the next appointment. You will schedule visits, collect co-pays, verify insurance, and coordinate with attorneys, insurers, translation services, and the center team to keep operations running smoothly.

This full-time weekday role offers mentorship, generous PTO, competitive benefits, and growth opportunities within a