Medical Scheduling Specialist — Patient Care

Pandya Medical Center; Duluth (GA); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Aetna Health insurance

Aetna Dental and Vision plans

Aflac Supplementalinsurance plans

401K match plan with up to 4% by Pand

Paid Time Off

Résumé du poste

Pandya Medical Center in North Atlanta seeks a patient-focused front desk associate to handle high-volume calls, schedule appointments, and verify insurance while delivering exceptional service to patients and families.

You will multitask across scheduling, intake, and EMR documentation, ensuring accuracy and HIPAA compliance in a fast-paced setting. A strong team player with empathy is essential.

Qualifications

• Knowledge of healthcare EMR system required.
• Excellent communication with patients, clinics, and coworkers.
• Ability to multitask effectively during high-volume calls.
• Adheres to HIPAA and confidentiality requirements.

Responsabilités

• Scheduling patient appointments.
• Answering high volume incoming calls.
• Provide excellent customer service to patients and family members.
• Verify patient account and insurance information.
• Manage and respond to answering service messages and requests.
• Update patient demographics.
• Scans and routes documents in EMR.

Connaissances

Patient communication

Multitasking

Calm communication

HIPAA compliance

Teamwork

Formation

High School Diploma

Outils

EMR software

Description du poste

Pandya Medical Center in North Atlanta seeks a patient-focused front desk associate to handle high-volume calls, schedule appointments, and verify insurance while delivering exceptional service to patients and families.

You will multitask across scheduling, intake, and EMR documentation, ensuring accuracy and HIPAA compliance in a fast-paced setting. A strong team player with empathy is essential.