Patient Experience Front Desk Specialist – PTO & Benefits

Select Medical; Memphis (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Generous PTO

Comprehensive health plan

Company-matching 401(k)

Life and disability protection

Job summary

Select Medical in Memphis, TN is seeking a Patient Service Specialist to manage front-desk duties and the business side of our outpatient physical therapy center. The role starts at $17 per hour, with a weekday schedule and full-time commitment, offering opportunities to enhance patient experience from check-in through check-out.

You will greet patients, schedule appointments, coordinate with insurers, and handle co-pays and verifications, contributing to smooth, efficient visits and positive

Qualifications

• High School Diploma or GED is required.
• 1 year front desk experience.
• 1 year scheduling experience.
• Experience with insurance verification preferred.
• Medical office experience preferred.

Responsibilities

• Greet and register patients and provide information about visits and next appointment.
• Schedule patient appointments in person and by phone.
• Maintain regular communication with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Front desk experience

Scheduling experience

Insurance verification

Medical office experience

Education

High School Diploma or GED

Job description

Select Medical in Memphis, TN is seeking a Patient Service Specialist to manage front-desk duties and the business side of our outpatient physical therapy center. The role starts at $17 per hour, with a weekday schedule and full-time commitment, offering opportunities to enhance patient experience from check-in through check-out.

You will greet patients, schedule appointments, coordinate with insurers, and handle co-pays and verifications, contributing to smooth, efficient visits and positive