Patient Experience Coordinator - Front Desk & Scheduling

FYZICAL Therapy & Balance Centers; Peachtree Corners (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Continuing education opportunities

Advancement opportunities

Modern technology and tools

Job summary

A leading physical therapy company in Peachtree Corners, GA, is looking for a Customer Service Representative to manage patient interactions and ensure smooth scheduling operations. The ideal candidate will possess strong communication skills, a positive attitude, and an empathetic nature. Responsibilities include handling patient scheduling, collecting payments, and verifying insurance. Join a supportive team committed to delivering exceptional service and individualized patient care while advancing your career in a dynamic environment.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and reliable transportation needed.
• Strong communication and multitasking skills essential.

Responsibilities

• Handle patient scheduling and appointments for multiple phone lines.
• Gather new patient data and keep track of referrals.
• Collect payments and verify insurance.

Skills

Communication skills

Multitasking

Detail-oriented

Positive attitude

Integrity

Empathy

Education

High school diploma or equivalent

Job description

A leading physical therapy company in Peachtree Corners, GA, is looking for a Customer Service Representative to manage patient interactions and ensure smooth scheduling operations. The ideal candidate will possess strong communication skills, a positive attitude, and an empathetic nature. Responsibilities include handling patient scheduling, collecting payments, and verifying insurance. Join a supportive team committed to delivering exceptional service and individualized patient care while advancing your career in a dynamic environment.