Patient Experience Specialist — Front Desk & Scheduling

Mercy; Chesterfield (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Tuition Reimbursement

Health/Dental/Vision

Dependent Care FSA

Paid parental leave

401k Match

PTO for volunteering

Career growth

Job summary

Mercy in Chesterfield, MO is seeking a Patient Services Representative to be the first point of contact for patients and visitors. You will greet, instruct, direct, and schedule patients, manage front desk operations, and handle basic clerical tasks for physicians and clinic staff.

The role is full-time on weekdays with benefits including tuition reimbursement, health/dental/vision coverage, Dependent Care FSA, parental leave, 401k with match, paid volunteering PTO, and opportunities for growth.

Qualifications

• Education: High School diploma or equivalent required.
• Experience: One year experience in a medical office setting preferred.

Responsibilities

• Greets, instructs, directs and schedules patients and visitors.
• Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed.
• Enters new and established patient information into the computer.
• Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees.
• Monitors and revises physician schedules as appropriate.
• Establishes payment plans and collection of payments.

Education

High School diploma or equivalent

Job description

Mercy in Chesterfield, MO is seeking a Patient Services Representative to be the first point of contact for patients and visitors. You will greet, instruct, direct, and schedule patients, manage front desk operations, and handle basic clerical tasks for physicians and clinic staff.

The role is full-time on weekdays with benefits including tuition reimbursement, health/dental/vision coverage, Dependent Care FSA, parental leave, 401k with match, paid volunteering PTO, and opportunities for growth.