Patient Service & Scheduling Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Health System in Springfield, MO is seeking a Patient Service Representative to greet and assist patients and visitors, answer calls, schedule appointments and handle front-office duties with accuracy and professionalism.

You'll support physicians and clinic staff, manage insurance questions, and enter data into the computer while maintaining a caring, friendly approach in a fast-paced healthcare setting.

Qualifications

• Education: Medical office training beneficial and communication skills required.
• Knowledge of medical terminology beneficial.
• Experience in a clinic/front office setting preferred.

Responsibilities

• Greet patients and visitors in a courteous manner.
• Answer and route phone calls; schedule appointments.
• Enter new patient information and update records in the computer.
• Explain insurance forms and collect signatures as needed.

Skills

Patient service

Telephone etiquette

Data entry

Clerical skills

Medical office terminology

Education

Medical office training

Tools

Telephone system

Fax machine

Copy machine

Computer

Calculator

Job description

Mercy Health System in Springfield, MO is seeking a Patient Service Representative to greet and assist patients and visitors, answer calls, schedule appointments and handle front-office duties with accuracy and professionalism.

You'll support physicians and clinic staff, manage insurance questions, and enter data into the computer while maintaining a caring, friendly approach in a fast-paced healthcare setting.