Patient Experience Front Desk Specialist

Advocate Health; Fort Mill (SC); On-site; USD 21,000 - 25,000; Part time

Job summary

Advocate Health in Fort Mill, SC is seeking a part-time front desk registrar to support patient registration, insurance verification, scheduling, and cash handling in a fast-paced care setting. The role requires a High School Diploma or GED, computer experience, and strong customer relations skills.

Experience with Medical Records Software or front desk environments is preferred, with emphasis on compassionate, confidential patient service.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred.
• Front desk practice experience preferred.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations.
• Demonstrates critical thinking skills and decisive judgment in a hectic environment and works cohesively on a team.
• Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival/departure desk activities according to standards.
• Encourages patient utilization of front-end technology during the registration process.
• Enters and maintains confidential patient information including insurance, billing, and payment information; assists billing as needed.
• Demonstrates proficiency of emergency codes and applicable regulations.
• Monitors inventory and stock medications, narcotics, and emergency medications/equipment.

Skills

Patient service

Interpersonal skills

Critical thinking

Teamwork

Registration

Insurance verification

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health in Fort Mill, SC is seeking a part-time front desk registrar to support patient registration, insurance verification, scheduling, and cash handling in a fast-paced care setting. The role requires a High School Diploma or GED, computer experience, and strong customer relations skills.

Experience with Medical Records Software or front desk environments is preferred, with emphasis on compassionate, confidential patient service.