Patient Experience Specialist - Front Desk (Full-Time)

Central Ohio Primary Care; Reynoldsburg (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Central Ohio Primary Care is seeking a front desk associate in Reynoldsburg, OH. The role focuses on delivering a positive patient experience from check-in to check-out and coordinating front office activities.

The position requires basic computer skills, familiarity with EHR systems is preferred, and high school diploma or equivalent is required. Prior medical office experience is welcome but not mandatory.

Qualifications

• High School diploma or equivalent is required or preferred.
• Proficient computer skills are required.
• Knowledge of Electronic Health Records (EHR) systems preferred.

Responsibilities

• Check patients in and out.
• Verify patient demographics and insurance information.
• Collect co-pays.
• Scan/index patient records.
• Answer phones and direct to the proper office.
• Schedule patients.
• Document in Electronic Medical Records (EMR).
• Open and close the office.
• Other duties as assigned.

Skills

Customer service

Scheduling

Education

High School diploma or equivalent

Tools

Electronic Health Records (EHR)

Job description

Central Ohio Primary Care is seeking a front desk associate in Reynoldsburg, OH. The role focuses on delivering a positive patient experience from check-in to check-out and coordinating front office activities.

The position requires basic computer skills, familiarity with EHR systems is preferred, and high school diploma or equivalent is required. Prior medical office experience is welcome but not mandatory.