Full-Time Patient Experience Specialist – Front Desk

Central Ohio Primary Care Physicians, Inc.; Reynoldsburg (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

Central Ohio Primary Care Physicians, Inc. is seeking a Patient Service Representative for a suburban internal medicine clinic in Reynoldsburg, OH.

The role centers on delivering a positive patient experience from arrival through departure, handling front-desk duties and coordinating care with providers. The position is full-time, with standard hours Monday through Friday, 8:00 am to 4:30 pm, in Reynoldsburg.

Qualifications

• High School diploma or equivalent.
• Prior medical office experience preferred, but not required.
• Knowledge of Electronic Health Records (EHR) systems preferred.
• Proficient computer skills.

Responsibilities

• Check patients in and out.
• Verify patient demographics and insurance.
• Collect Co-pays.
• Scan/Index documents.
• Answer phones and direct to the proper office.
• Schedule patients.
• Document in Electronic Medical Records.
• Open and close the office.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Data entry

Proficient computer skills

Education

High School diploma

Tools

EMR/EHR systems

Job description

Central Ohio Primary Care Physicians, Inc. is seeking a Patient Service Representative for a suburban internal medicine clinic in Reynoldsburg, OH.

The role centers on delivering a positive patient experience from arrival through departure, handling front-desk duties and coordinating care with providers. The position is full-time, with standard hours Monday through Friday, 8:00 am to 4:30 pm, in Reynoldsburg.