Patient Experience Specialist - PT Clinic

Central Ohio Primary Care Physicians,Inc; Westerville (OH); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Benefits eligible

Résumé du poste

Central Ohio Primary Care Physicians, Inc in Westerville, OH, is hiring a Patient Service Representative to welcome patients, register them, verify insurance, collect copays, and schedule visits. This full-time role collaborates with clinical staff to ensure a smooth patient experience across in-person and telehealth visits, while maintaining HIPAA privacy and accurate data entry.

Proficiency with EHR systems and Microsoft Office is preferred, and strong interpersonal skills are essential for

Qualifications

• High School diploma or GED required.
• Prefer 1 year of healthcare administrative experience.
• Knowledge of HIPAA and patient privacy.

Responsabilités

• Greet patients and complete check-in procedures, including data entry and insurance verification.
• Coordinate with clinical staff to meet patient and office needs.
• Collect copays, deductibles, and outstanding balances.
• Answer calls and emails; schedule appointments and send reminders.
• Maintain confidentiality and comply with HIPAA requirements; support clerical tasks.

Connaissances

Interpersonal skills

Verbal communication

Organizational skills

HIPAA knowledge

EHR proficiency

Microsoft Office

Time management

Formation

High School diploma or GED

Outils

Microsoft Office

EHR systems

Description du poste

Central Ohio Primary Care Physicians, Inc in Westerville, OH, is hiring a Patient Service Representative to welcome patients, register them, verify insurance, collect copays, and schedule visits. This full-time role collaborates with clinical staff to ensure a smooth patient experience across in-person and telehealth visits, while maintaining HIPAA privacy and accurate data entry.

Proficiency with EHR systems and Microsoft Office is preferred, and strong interpersonal skills are essential for