Patient Experience Specialist (Front Desk & Admin)

VIP Medical Group; Woodbridge Township (NJ); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance (Dental and Vision)

Vacation leave

Sick leave

Paid holidays

Job summary

VIP Medical Group is seeking a Medical Receptionist to support our Woodbridge, Morristown, and Morris County locations. You will greet patients, triage the visitor flow, and ensure a smooth and welcoming experience across our clinics.

The role emphasizes patient service, accurate clerical work, EMR data entry, billing support, and timely insurance verification, with competitive compensation and essential benefits included.

Qualifications

• High School diploma or GED required.
• Minimum 1 year of experience as a Medical Receptionist preferred.
• Experience with EMR systems preferred.

Responsibilities

• Greet registered patients and triage through the patient flow process to ensure a smooth visit.
• Monitor clinical equipment and escalate issues to the supervisor as needed.
• Answer phones and emails, respond to inquiries, and triage calls to appropriate personnel.
• Fulfill clerical tasks such as sending/receiving/scanning medical records and managing the charting process.
• Collect co-payments and verify insurance in the EMR system.

Skills

Customer service

Team player

Problem-solving

Education

High School diploma or GED

Tools

EMR systems

Job description

VIP Medical Group is seeking a Medical Receptionist to support our Woodbridge, Morristown, and Morris County locations. You will greet patients, triage the visitor flow, and ensure a smooth and welcoming experience across our clinics.

The role emphasizes patient service, accurate clerical work, EMR data entry, billing support, and timely insurance verification, with competitive compensation and essential benefits included.