Patient Services Front Desk Specialist

Immediate Care Walk-In Management LLC; Morristown (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

PTO & Sick Time

401k plan

Health Insurance

Vision & Dental Insurance

Life Insurance

Job summary

Immediate Care Walk-In Management LLC in Morristown, NJ is seeking a Medical Office Associate to greet patients, verify insurance benefits, and manage front-desk tasks with a focus on accuracy and service. You will update records, collect payments, and support billing processes in a fast-paced environment.

The role requires evening and weekend availability, with occasional travel to other sites. Strong customer service and data-entry skills are essential, along with proficiency in EPIC and close

Qualifications

• Medical billing/receptionist experience preferred.
• Basic computer skills and data entry proficiency.
• Experience with EPIC and Solv preferred.
• Excellent customer service and phone etiquette.
• Ability to work in fast-paced public environments.

Responsibilities

• Greet and register patients and provide assistance.
• Enter demographic and financial information into the system.
• Verify insurance eligibility and explain billing policies.
• Collect co-pays and maintain cash drawer.
• Communicate with providers and insurers per patient requests.
• Answer phones and manage voicemails.
• Provide compassionate support to patients and caregivers.
• Work evenings and weekends; travel to other sites when needed.
• Maintain relevant certifications.
• Perform other duties as assigned.

Skills

Medical billing

Medical receptionist

EPIC

Solv

Data entry

Customer service

Phone etiquette

Education

BLS Certification

Tools

EPIC

Solv Healthcare

Job description

Immediate Care Walk-In Management LLC in Morristown, NJ is seeking a Medical Office Associate to greet patients, verify insurance benefits, and manage front-desk tasks with a focus on accuracy and service. You will update records, collect payments, and support billing processes in a fast-paced environment.

The role requires evening and weekend availability, with occasional travel to other sites. Strong customer service and data-entry skills are essential, along with proficiency in EPIC and close