Patient Experience Specialist (Front Desk)

compasshealthnetwork; Weldon Spring (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

Compass Health Network in Weldon Spring, MO is seeking a Customer Relations Specialist to be the welcoming face of our clinic. You will greet patients, help with check-in and check-out for primary care, dental, behavioral health, and specialists, and assist with basic front-desk tasks.

The role emphasizes friendly interaction, accurate insurance verification, and collecting co-pays, supporting day-to-day operations to keep the clinic running smoothly and warmly for every patient from the first

Qualifications

• Greeting patients and handling check-in/check-out for multiple services.
• Verify insurance and demographics; collect co-pays.
• Support day-to-day clinic operations for smooth workflows.

Responsibilities

• Greet patients and manage check-in/check-out for appointments across services.
• Verify insurance information and demographics; process co-pays.
• Assist front-desk tasks to keep the clinic running efficiently.

Skills

Customer service

Patient check-in

Insurance verification

Cash handling

Job description

Compass Health Network in Weldon Spring, MO is seeking a Customer Relations Specialist to be the welcoming face of our clinic. You will greet patients, help with check-in and check-out for primary care, dental, behavioral health, and specialists, and assist with basic front-desk tasks.

The role emphasizes friendly interaction, accurate insurance verification, and collecting co-pays, supporting day-to-day operations to keep the clinic running smoothly and warmly for every patient from the first