Patient Experience Specialist

compasshealthnetwork; River View Township (MO); On-site; USD 34,000 - 48,000; Full time

Job summary

Compass Health Network in Missouri is seeking a Customer Relations Specialist to be the welcoming face of our clinic and a key part of our integrated care team.

You’ll greet patients, manage check-in and check-out for appointments across primary care, dental, behavioral health and specialists, verify insurance and demographics, collect co-pays, and support day-to-day clinic operations to ensure smooth, efficient service.

Qualifications

• Friendly, organized professional.
• Able to thrive in a fast-paced environment.
• Excellent interpersonal and team communication.

Responsibilities

• Greet patients and visitors as the first point of contact.
• Manage check-in and check-out for appointments across primary care, dental, behavioral health, and specialists.
• Verify insurance information and patient demographics; collect co-pays.
• Support day-to-day clinic operations to ensure smooth and efficient service.

Skills

Customer service

Communication

Team player

Organizational skills

Job description

Compass Health Network in Missouri is seeking a Customer Relations Specialist to be the welcoming face of our clinic and a key part of our integrated care team.

You’ll greet patients, manage check-in and check-out for appointments across primary care, dental, behavioral health and specialists, verify insurance and demographics, collect co-pays, and support day-to-day clinic operations to ensure smooth, efficient service.