Patient Experience Specialist — Front Desk

Mercy; Rogers (AR); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy Clinic Pinnacle Hills in Rogers, AR is seeking a Patient Service Representative. This full-time role greets patients and visitors, coordinates front desk activities, and helps ensure a smooth check-in experience.

Shift is Monday–Friday, 8:00a–5:00p, with benefits including medical, dental and vision coverage, paid time off, tuition support, and retirement plan matching for eligible team members.

Qualifications

• Education: High school diploma or equivalent.
• Preferred: Experience with Patient Services Representative competencies.

Responsibilities

• The PSR is the first point of contact for patients and visitors.
• Manages front desk operations and workflows to ensure a positive patient experience.

Skills

Patient Services Representative

Advance Patient Services

Education

High school diploma or equivalent

Job description

Mercy Clinic Pinnacle Hills in Rogers, AR is seeking a Patient Service Representative. This full-time role greets patients and visitors, coordinates front desk activities, and helps ensure a smooth check-in experience.

Shift is Monday–Friday, 8:00a–5:00p, with benefits including medical, dental and vision coverage, paid time off, tuition support, and retirement plan matching for eligible team members.