Patient Experience Front Desk Specialist

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Rogers (AR); On-site; USD 36,000 - 42,000; Full time

Job summary

Mercy Hospital is seeking a dedicated Patient Service Representative to be the first point of contact for patients and visitors. This role ensures a positive and seamless patient experience by managing front desk operations and workflows.

As a full-time team member, you will work Monday–Friday, 8:00a–5:00p at Mercy Physicians Plaza, supporting Mercy’s mission to deliver compassionate care with excellence. A high school diploma is required, and bilingual abilities are preferred.

Qualifications

• Education: High school diploma or equivalent.

Responsibilities

• Manage front desk operations to ensure smooth patient flow.
• Serve as the first point of contact for patients and visitors.
• Coordinate with clinical staff to optimize the patient experience.

Skills

Patient Services

Bilingual

Education

High school diploma

Job description

Mercy Hospital is seeking a dedicated Patient Service Representative to be the first point of contact for patients and visitors. This role ensures a positive and seamless patient experience by managing front desk operations and workflows.

As a full-time team member, you will work Monday–Friday, 8:00a–5:00p at Mercy Physicians Plaza, supporting Mercy’s mission to deliver compassionate care with excellence. A high school diploma is required, and bilingual abilities are preferred.