Patient Experience Specialist — Front Desk

Mercy; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors at Mercy Clinic I St. The PSR ensures a positive, seamless patient experience by managing front desk operations and workflows.

This full-time role follows a Monday–Friday schedule with 8:00a–5:00p hours, offering an opportunity to grow within a caring health system that values teamwork, compassion, and patient-centered care.

Qualifications

• High school diploma or equivalent.
• Experience: One year of applicable medical office experience.

Responsibilities

• Manage front desk operations and workflows to ensure a positive patient experience.

Education

High school diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors at Mercy Clinic I St. The PSR ensures a positive, seamless patient experience by managing front desk operations and workflows.

This full-time role follows a Monday–Friday schedule with 8:00a–5:00p hours, offering an opportunity to grow within a caring health system that values teamwork, compassion, and patient-centered care.