Patient Service Champion | Front Desk & Care Experience

Southeast Hospital; Rogers (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy Clinic Pinnacle Hills in Rogers, AR is seeking a Patient Service Representative (PSR) to welcome patients and visitors, guiding them through check-in and registration. This full-time role supports front desk operations, ensuring a smooth patient experience with efficient workflows.

The schedule is Monday–Friday, 8:00a–5:00p. Mercy offers comprehensive benefits including medical, dental, vision, PTO, tuition support, and matched retirement plans for eligible staff.

Qualifications

• Education: High school diploma or equivalent.
• Preferred: Proficient in Patient Services Representative competencies.

Responsibilities

• The PSR is the first point of contact for patients and visitors.
• Manages front desk operations and workflows to ensure a positive patient experience.

Skills

Front desk operations

Patient services

Education

High school diploma or equivalent

Job description

Mercy Clinic Pinnacle Hills in Rogers, AR is seeking a Patient Service Representative (PSR) to welcome patients and visitors, guiding them through check-in and registration. This full-time role supports front desk operations, ensuring a smooth patient experience with efficient workflows.

The schedule is Monday–Friday, 8:00a–5:00p. Mercy offers comprehensive benefits including medical, dental, vision, PTO, tuition support, and matched retirement plans for eligible staff.