Patient Experience Specialist - Front Desk

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Oklahoma City (OK); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Tuition support

Retirement plan

Job summary

Mercy is seeking a Patient Service Representative in Oklahoma City. You are the first point of contact for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows.

The role emphasizes strong communication, data entry accuracy, and empathy. A high school diploma is required, with at least one year of medical office experience preferred; training on Clinic Core Front Desk will be provided. Mercy offers competitive benefits.

Qualifications

• Education: High school diploma or equivalent.
• Experience: One year of medical office experience preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Greet patients and visitors; manage check-ins and scheduling; maintain front desk operations with accuracy and confidentiality.

Skills

Communication

Data entry

Customer service

Attention to detail

Confidentiality

Adaptability

Front desk training

Education

High school diploma

Tools

Microsoft Office

Word processing

Job description

Mercy is seeking a Patient Service Representative in Oklahoma City. You are the first point of contact for patients and visitors, ensuring a positive and seamless experience by managing front desk operations and workflows.

The role emphasizes strong communication, data entry accuracy, and empathy. A high school diploma is required, with at least one year of medical office experience preferred; training on Clinic Core Front Desk will be provided. Mercy offers competitive benefits.