Patient Service Pro - Front Desk & Care Coordination

Mercy; Oklahoma City (OK); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matching retirement plans

Job summary

Mercy is seeking a Clinic Front Desk professional in Oklahoma City to greet patients, manage check-in, and coordinate scheduling. Strong communication, data entry, and confidentiality are essential as you support clinical staff and patients throughout their visit.

This role emphasizes accuracy, patient-centered service, adaptability under pressure, and completion of clinic front desk training after hire, with opportunities for growth within Mercy's comprehensive benefits program.

Qualifications

• Strong communication skills are essential for interacting with patients, healthcare professionals, and staff.
• Proficiency in data entry and word processing.
• Excellent customer service for patients and visitors in a courteous and professional manner.
• Accuracy and attention to detail in entering patient information and scheduling appointments.
• Ability to maintain confidentiality and follow privacy policy/procedure.
• Adaptable and able to work effectively under pressure.
• Attend and complete Clinic Core Front Desk Training post-hire.

Responsibilities

• Greet patients and visitors at the front desk and assist with check-in.
• Enter patient information accurately and manage scheduling tasks.
• Respond to inquiries with empathy and professional communication.
• Maintain confidentiality and comply with privacy policies.
• Support staff with front desk operations during shifts.

Skills

Strong verbal and written comunicação

Proficiency in data entry and word处理

Excellent customer service

Accuracy and attention to detail

Maintain confidentiality

Adaptable under pressure

Clinic Front Desk Training post-hire

Education

High school diploma or equivalent

Job description

Mercy is seeking a Clinic Front Desk professional in Oklahoma City to greet patients, manage check-in, and coordinate scheduling. Strong communication, data entry, and confidentiality are essential as you support clinical staff and patients throughout their visit.

This role emphasizes accuracy, patient-centered service, adaptability under pressure, and completion of clinic front desk training after hire, with opportunities for growth within Mercy's comprehensive benefits program.