Patient Experience Specialist

Warren Clinic, Inc.; Tulsa (OK); On-site; USD 28,000 - 40,000; Full time

Job summary

Warren Clinic, Inc. in Tulsa Hills, OK seeks a full-time front office professional to handle reception, registration and billing tasks. You will greet patients, schedule appointments, register demographics, determine eligibility and manage billing documentation with accuracy and care.

The role requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience. Proficiency with EMR systems and strong communication skills are essential.

Qualifications

• Minimum education: High School Diploma or GED.
• Front-facing customer service or medical office experience preferred (minimum 6 months).
• Demonstrated PC skills and ability to record/interpret data. Welcoming, professional communication required.

Responsibilities

• Greets and directs patients and visitors according to office protocols.
• Schedules appointments and registers demographic and billing information; determines eligibility.
• Manages patient records and billing documentation; posts charges and payments.
• Uses EMR and computer systems per policies and procedures.
• Maintains cleanliness and safety of the front office environment.
• Communicates schedule changes to staff and providers; supports billing and collections.

Skills

PC skills

Interpersonal skills

Data recording/interpretation

Organization

multitasking

Written and oral communication

Fast learner

Critical thinking

Education

High School Diploma or GED

Job description

Warren Clinic, Inc. in Tulsa Hills, OK seeks a full-time front office professional to handle reception, registration and billing tasks. You will greet patients, schedule appointments, register demographics, determine eligibility and manage billing documentation with accuracy and care.

The role requires a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience. Proficiency with EMR systems and strong communication skills are essential.