Patient Experience & Billing Specialist

Warren Clinic, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Warren Clinic, Inc. seeks a front office professional to handle reception, registration and billing in the medical practice, enabling effective patient care. This ECB status role requires a minimum number of monthly hours as needed by the department and offers limited benefit offerings.

The ideal candidate will have a High School Diploma or GED, solid PC skills, strong organization, and the ability to document and interpret data while delivering courteous service to patients.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of front-facing customer service or medical office experience preferred.
• Demonstrated PC skills.
• Effective organization of a multi-task role.
• Ability to accurately record and interpret data.
• Effective interpersonal, written and oral communication skills.
• Ability to organize and prioritize work in an efficient manner.
• Ability to learn quickly.
• Effective critical thinking and use of logic.

Responsibilities

• Greets and directs patients and visitors according to established office protocols.
• Schedules appointments, registers demographic and billing information, determines eligibility for patient care.
• Successfully uses the EMR and other computer applications per policies and procedures.
• Maintains medical records, prepares charts, and files correspondence and test results.
• Determines and collects co-pays and deductibles from patients; handles self-pay balances.
• Prepares cash receipts, bank deposits, and balances the cash drawer daily.
• Reviews and corrects rejected or denied claims; assists in collections of past due accounts.

Skills

PC skills

Multi-tasking

Data recording

Interpersonal communication

Prioritization

Learn quickly

Critical thinking

Education

High School Diploma or GED

Tools

EMR

Job description

Warren Clinic, Inc. seeks a front office professional to handle reception, registration and billing in the medical practice, enabling effective patient care. This ECB status role requires a minimum number of monthly hours as needed by the department and offers limited benefit offerings.

The ideal candidate will have a High School Diploma or GED, solid PC skills, strong organization, and the ability to document and interpret data while delivering courteous service to patients.